Refund & Cancellation Policy

This policy explains how to cancel each of Reclaim Georgia’s services and when refunds apply. We honor every statutory consumer protection Georgia law extends to claimants of unclaimed property — and in some cases we go further than the minimum.

1. Full-Service Recovery (CDR-2 contingency)

If you sign a CDR-2 authorization engaging Reclaim Georgia to file your unclaimed-property claim on your behalf, you have an unconditional three-business-day right to cancel under O.C.G.A. §44-12-234(c). To cancel within that window:

• Email: info@reclaimgeorgia.comwith subject line “Cancel CDR-2 Engagement” and your claim reference.
• Phone (voicemail): (470) 613-4627
• Mail (postmark counts): Reclaim Georgia LLC, 8735 Dunwoody Place, Ste N, Atlanta, GA 30350

Cancellation within the three-business-day window is automatic and requires no reason. We collect no contingency fee, you owe nothing, and any signed authorizations are voided. After the window closes, the authorization remains revocable in writing at any time prior to disbursement of funds — but if Reclaim Georgia has already filed with the State and incurred third-party costs (e.g. notary fees), those costs are not refundable.

2. Self-File Kit ($19 digital product)

The Self-File Kit is a digital download delivered immediately after checkout. Because the kit is a digital good and access is granted at the moment of purchase:

• Before delivery: If a kit purchase fails to deliver within fifteen (15) minutes of payment, contact us at info@reclaimgeorgia.com and we will issue a full refund or re-deliver the kit at your choice.
• After delivery: The kit is non-refundable once the download link or PDF has been delivered, because the digital content cannot be returned.
• Wrong product? If you purchased a kit that is not applicable to your situation (e.g. you bought the GA kit but your property is held by another state), email us within 7 days of purchase and we will issue a one-time refund.

3. Cash Offer (UP-CDR4 claim assignment)

If you accept a Cash Offer from Reclaim Georgia and sign the UP-CDR4 claim-assignment form, you have an unconditional three-business-day right to revoke the assignment under O.C.G.A. §44-12-234(c). To revoke within that window, use any of the three channels listed in section 1 above and reference your Cash Offer ID. If we have already wired the cash payment to you, you must return the full amount before the assignment is voided. After the three-day window, the assignment is final and Reclaim Georgia owns the claim.

4. Direct-mail solicitations

If you received a letter from us and do not wish to be contacted again, email info@reclaimgeorgia.comwith subject “Do Not Mail” and we will suppress your address from all future outreach within 5 business days. You may also call (470) 613-4627 and leave a voicemail with the same request.

5. Disputes

We try to resolve every refund or cancellation request within 5 business days. If you believe a request was wrongly denied, contact the Georgia Department of Revenue Unclaimed Property Section directly at (855) 329-9863, or file a complaint with the Georgia Office of the Attorney General Consumer Protection Division. The State’s unclaimed-property database is at gaclaims.unclaimedproperty.com and you may file any unclaimed-property claim there directly, at no cost, at any time.

Contact

Reclaim Georgia LLC
8735 Dunwoody Place, Ste N, Atlanta, GA 30350
info@reclaimgeorgia.com
(470) 613-4627 (voicemail-only; calls returned within 3 business days)
CDR Registration #202400088· Registered with the Georgia Department of Revenue

See also: Terms of Service · Privacy Policy · Credentials